PG&E The power and gas giant in northern California had several projects at once. A revamp of their public facing site. outage, emergency reporting and status delivery, Fire team dispatch and mitigation applications. More than two years and counting of constant projects to revamp and add digital services. Delivering to strict brand guides while developing a robust design system for future projects.
Leading UX and Strategy efforts would include, Workshops, rational docs, pitch decks, Art of the Possible discovery, Journey maps, Persona development, Architecture, Design, and delivery to development, helping guide them through complicated systems and requirements. Selling ideas to clients and then providing development a roadmap to deliver on the experience vision. While much of this work is concealed in NDAs and confidentiality, a few samples are open to talk about.